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Advanced Reported Speech

Whisper and snap describe the sound or tone of speech; insist, urge, warn, complain, boast and confess identify the speaker’s action more precisely. Choose the verb according to the facts, then build the particular construction it requires.

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Reporting verbs: manner, attitude and intention

What a reporting verb adds

The neutral verbs say and tell report words. Other verbs can add manner of speaking, attitude or a communicative action. Whisper means to speak in a whisper; snap means to respond sharply or irritably. Insist means to maintain something firmly or demand it; urge means to strongly encourage; warn means to alert someone to danger; complain means to express dissatisfaction; boast means to talk with excessive pride; confess means to admit something.

These are not eight labels for volume. Someone can complain in a whisper or give a warning calmly. The choice of verb must be based on what was heard or on known context, not merely make the text more vivid.

Lena whispered that the meeting had already started.

Lena whispered that the meeting had already started.

Whispered conveys the manner of speaking; the verb alone does not prove that the message was secret.

Omar complained that the room was too cold.

Omar complained that the room was too cold.

Complained identifies dissatisfaction; the volume of the voice remains unknown.

Tone of voice: whisper and snap

Use whisper when someone speaks in a whisper. The reason might be quiet in a library, not wanting to wake someone, or confidentiality; do not invent the reason. Said quietly is also correct, but quiet speech is not always a whisper.

In speech, snap means to retort briefly and sharply or reply irritably. It is not a synonym for every use of shout: volume alone does not establish irritation. To name the listener, the usual constructions are whisper to someone and snap at someone.

How to build it

whisper to someone / snap at someone; whisper or snap + (that) + message

Marta whispered to her colleague that the microphone was still on.

Marta whispered to her colleague that the microphone was still on.

To her colleague names the listener; that introduces the content.

Ben snapped that he had already answered the question.

Ben snapped that he had already answered the question.

Snapped conveys an irritated tone; we do not add that Ben was shouting.

She said quietly that she needed a break.

She said quietly that she needed a break.

The sentence is correct. Replace said quietly with whispered only when you know that the speech was actually a whisper.

Reports with that: the content has its own subject

After reporting verbs, a statement can be conveyed in a subordinate clause: she confessed that she had lost the key; they boasted that their design was the best. The clause has its own subject and finite verb. In ordinary short reports, that can often be omitted.

Insist that has two important readings. An emphatic assertion describes what the speaker regards as a fact: she insisted that the bill was wrong. A demand describes a desired action: she insisted that the bill be corrected. Mandative be or should be is a separate construction; do not replace every verb form after insisted with the base form.

Insisted and boasted convey the speaker’s position, but do not by themselves prove that the statement is true. Confessed often introduces an admission of a mistake or an awkward fact, but is not limited to admitting crimes.

The supplier insisted that the parcel had left the warehouse.

The supplier insisted that the parcel had left the warehouse.

This is an emphatic assertion about an earlier event, not a demand for the parcel to be sent.

Nadia confessed she had forgotten the attachment.

Nadia confessed she had forgotten the attachment.

That is omitted; the fact she is embarrassed about remains.

The chair insisted that the vote be repeated.

The chair insisted that the vote be repeated.

Here, insist expresses a demand. This touches on the subjunctive, rather than establishing a rule that be must follow every use of insist.

The listener and the action: urge and warn

To report who was encouraged to act, use urge someone to do something. For a warning, use warn someone to do something or warn someone not to do something. The named listener comes before the to-infinitive.

Urge emphasises a strong appeal; warn emphasises risk or an undesirable consequence. An appeal or warning does not mean the listener obeyed. Warn also allows a that-clause and the construction against + -ing; these are different ways to convey the content.

In the pattern, V is the base form without to (book, disconnect); (not) means that not is added only for a negative. V3 below is the past participle, such as deleted or written; having + V3 emphasises an earlier action.

How to build it

urge / warn + listener + (not) to + V; warn + listener + (that) + message

verb / V
—
A word for an action or state, such as work or be. The pattern determines its form.

The organiser urged us to book before Friday.

The organiser urged us to book before Friday.

Us refers to those who are to book. The sentence does not say whether they did so.

The technician warned me not to disconnect the cable.

The technician warned me not to disconnect the cable.

Not belongs to the action disconnect; it does not negate the fact that a warning was given.

The guide warned the group that the path was slippery.

The guide warned the group that the path was slippery.

The that-clause names a dangerous condition rather than giving a direct command.

Preposition + -ing: the verb determines the construction

Useful combinations are insist on doing, complain about doing, boast about or of doing, confess to doing, and warn against doing. If a verb follows this preposition, it needs the -ing form. In confess to doing, to is a preposition; in urge someone to do, it introduces an infinitive.

Not every verb in this lesson accepts all three patterns. You cannot mechanically replace that, to and about with one another. In complain to the manager about waiting, the first phrase names the recipient of the complaint and the second its subject.

When needed, having + V3 can emphasise that the action happened earlier, but a simple -ing form can also refer to an earlier action: confessed to losing the file. Do not add having just to make the sentence more complex.

Ilya insisted on paying for the repairs.

Ilya insisted on paying for the repairs.

Ilya is the person doing the paying here; this is not an appeal to the listener to pay.

The visitors complained to the receptionist about waiting outside.

The visitors complained to the receptionist about waiting outside.

To identifies the recipient; about identifies what the visitors are dissatisfied with.

She confessed to having deleted the wrong folder.

She confessed to having deleted the wrong folder.

To is followed by an -ing construction; having deleted emphasises the earlier timing.

He boasted about finishing the project alone.

He boasted about finishing the project alone.

About finishing preserves the content of the boast; boast of finishing is also possible.

Accurate reporting without new facts

First separate what the person said from how they said it or what they intended. Success alone does not prove boasting, and disagreement does not prove a sharp tone. If the tone is unknown, neutral said may be the most accurate choice.

In reported speech, pronouns must refer to the same participants. Choose the tense according to the reporting perspective: an earlier completed event is often expressed with had + V3; a fact that is still relevant may retain the present tense. We do not practise the full set of backshift rules here.

When checking your work, compare the content, the nuance of the verb, the listener and the construction that follows it. A model answer is one natural version; an acceptable paraphrase may use other words or omit that if the task does not specify a particular form.

Rita boasted that she had secured the contract without any help.

Rita boasted that she had secured the contract without any help.

We are reporting her boast. This is not independent confirmation that nobody helped her.

The inspector warned us against using the damaged ladder.

The inspector warned us against using the damaged ladder.

Against using and not to use can convey the same warning; the task determines which particular pattern to choose.

Common mistakes

Incorrect:The director insisted about the figures were accurate.

Correct:The director insisted that the figures were accurate.

Before a subject and finite verb, introduce the statement with that, not about. Insisted on the accuracy of the figures is a different, also correct, restructuring.

Incorrect:They urged us reconsider the decision.

Correct:They urged us to reconsider the decision.

After urge + listener, this action requires a to-infinitive.

Incorrect:He confessed to delete the original file.

Correct:He confessed to deleting the original file.

In confess to, to is a preposition, so the action takes the -ing form.

Incorrect:The customer complained the manager about the delay.

Correct:The customer complained to the manager about the delay.

To introduces the recipient of a complaint; about already introduces its subject.

Incorrect:She warned us against to open the cover.

Correct:She warned us against opening the cover.

Against needs an -ing form. Warned us not to open the cover is a natural alternative using a different construction.

Sources

Tense flexibility in reported speech

Two moments from which to view the message

In reported speech, there is the time of the original statement and the time when it is reported. After said, told, or explained, backshift is a usual way to place the message within the past conversation: am → was, work → worked, have done → had done, will → would.

If the information remains current, a present-tense form or will can be retained. This is a choice of viewpoint, not a mechanical prohibition on a past tense. She said she worked here does not by itself mean that she has left the job.

Nadia said she works from home. We can call her there now.

Nadia said she works from home. We can call her there now.

The present tense connects the report to the current situation.

Nadia said she worked from home. I don't know whether she still does.

Nadia said she worked from home. I don't know whether she still does.

Worked reports what she said then. Uncertainty about the present is expressed separately.

Nadia said she worked from home, and she still does.

Nadia said she worked from home, and she still does.

Backshift is compatible with the state continuing.

A general fact and a change in truth are different things

General statements are often reported in the Present Simple: The tutor explained that a triangle has three sides. A past form is also possible in such a report; it does not turn a triangle into a different shape.

To emphasise that a statement remains valid now, choose a present viewpoint. If you are simply reproducing the content of a past lecture, backshift can also be natural. A particular task may request a specific viewpoint, but that is an exercise constraint rather than a universal judgement on the alternative form.

The tutor explained that a triangle has three sides.

The tutor explained that a triangle has three sides.

The general property is presented as currently valid.

The tutor explained that a triangle had three sides.

The tutor explained that a triangle had three sides.

Had can be a backshifted has in the report. It does not imply that the property has ceased to hold.

Recent statements, ongoing actions, and results

A short interval after the conversation often gives a reason to retain a present form: the state, process, or result is still relevant. However, the word just does not itself prohibit backshift.

Preserve aspect as well: is checking presents a process, while has checked presents a completed check with a current result. Do not replace a form merely to avoid backshift if doing so changes an unfinished action into a completed one.

Even something heard a moment ago may no longer match the situation. A change of state must be explained explicitly: the facts, not the number of minutes, create the difference.

Omar said he is checking the figures, so let's wait.

Omar said he is checking the figures, so let's wait.

The current check is not yet complete.

Omar said he has checked the figures, so the report is ready.

Omar said he has checked the figures, so the report is ready.

The completed result matters now. Has checked does not mean is checking.

A moment ago she said she was cold, but she feels warm now.

A moment ago she said she was cold, but she feels warm now.

The conversation's recency does not cancel a known change of state.

Tomorrow and here depend on the reporting day and location

An unshifted verb does not require every other word to remain unchanged. Pronouns, today, tomorrow, here, and this must identify the correct people, day, and place from the reporter's viewpoint.

If the day or location is the same, tomorrow or here may remain even beside a backshifted verb. If the day or location has changed, a specific date or place name is often clearer than mechanically using that day or there.

On Monday morning Jo said, 'I'll call tomorrow.' On Monday afternoon I reported: Jo said she would call tomorrow.

On Monday morning Jo said, 'I'll call tomorrow.' On Monday afternoon I reported: Jo said she would call tomorrow.

Would adopts the viewpoint of the conversation; tomorrow still means Tuesday.

On Tuesday morning I said: Jo said she will call today.

On Tuesday morning I said: Jo said she will call today.

The same expected call now falls on today. Will is appropriate if the call is still in the future.

The guide said the entrance is on King Street.

The guide said the entrance is on King Street.

The specific name preserves the location without requiring the listener to guess what here refers to.

The future relative to then and the future relative to now

When reporting will, would expresses the future from the viewpoint of a past conversation. The event may still lie ahead now, may already have happened, or may not have happened. The form alone does not report the outcome.

Will can be retained when a prediction, promise, or planned event remains current and future at the time of reporting. If you report an old plan after its scheduled date, do not present it as a new future event from your own viewpoint.

Last week they said the bridge would reopen on Friday. It reopened as planned.

Last week they said the bridge would reopen on Friday. It reopened as planned.

Would does not mean that the plan failed.

They said the bridge will reopen tomorrow; the closure notice is still in place.

They said the bridge will reopen tomorrow; the closure notice is still in place.

The reopening is still in the future now. Backshifted would is also possible when reporting the same plan.

Past events and forms that need no further backshift

The Past Simple can often be retained if the time relationships are already clear: She said the power failed during the storm. The Past Perfect can additionally show that the event preceded the conversation: She said the power had failed during the storm.

The Past Perfect does not acquire another had. Likewise, could, would, should, and might remain unchanged in many ordinary reports. Do not mechanically add have + V3 (the past participle, such as finished or gone): this may create a different meaning, such as an assessment of an unfulfilled obligation.

In a longer report, choose forms for each time relationship. A general property can remain in the present alongside a completed past episode.

Eva said the lights went out while she was cooking.

Eva said the lights went out while she was cooking.

The unshifted past forms naturally preserve the interruption of an ongoing process by an event.

Eva said the lights had gone out while she was cooking.

Eva said the lights had gone out while she was cooking.

The Past Perfect emphasises that the event was earlier; while she was cooking preserves the process at the relevant moment.

Our accountant said we should save every receipt.

Our accountant said we should save every receipt.

Should preserves the advice. Should have saved would create a different temporal viewpoint.

Tense is not a test of truth

A report tells us what someone said. Even a present-tense form does not independently prove that the content is true or that you have personally checked it. You can report a current claim and mark uncertainty separately.

Past forms are not automatic signals of distrust either. To distinguish a report from your own knowledge, say so explicitly: I haven't checked, I don't know whether that's still the case, or but the latest figures show something else.

A practical sequence is to establish when the original words were spoken, identify what is known now, preserve the participants and time relationships, and add clarification if needed. Do not make one tense carry every message at once.

The agent said the flat is available, but I haven't checked that myself.

The agent said the flat is available, but I haven't checked that myself.

The present tense conveys a current claim, not a guarantee of its truth.

He said the office was empty. In fact, two people were still inside.

He said the office was empty. In fact, two people were still inside.

The following sentence establishes the discrepancy, not the form was itself.

Common mistakes

Incorrect:She said she is work on the draft.

Correct:She said she is working on the draft.

An ongoing process requires an -ing form after is. The combination said + is is itself correct.

Incorrect:He told me he has finish the checks.

Correct:He told me he has finished the checks.

In the Present Perfect, has requires a past participle. The presence of told does not make has incorrect.

Incorrect:They said they would arrives on Tuesday.

Correct:They said they would arrive on Tuesday.

After would, use the base form without -s.

Incorrect:She said that she had had finished before noon.

Correct:She said that she had finished before noon.

Finished forms the Past Perfect with one had. Further backshift does not add another auxiliary. Had had is possible with the main verb have, but not here.

Incorrect:He asked where was the entrance.

Correct:He asked where the entrance was.

An indirect question has subject → verb order. Choosing is or was does not restore direct-question inversion.

Sources

Distancing in reports: claim, allege and maintain

Reporting without endorsing

Say simply identifies a speech act. Claim, allege, maintain and assert additionally characterise the proposition or how it is defended. They can create distance, but maintain and assert, especially, do not necessarily express doubt. Context determines the writer’s stance.

A report can clearly identify a source without confirming or rejecting its content. If your assessment matters, state it separately: I have checked this; I cannot verify it; the evidence supports the claim. One reporting verb does not always establish whom the writer trusts.

The union claims that the new rota breaks working-time rules.

The union claims that the new rota breaks working-time rules.

The writer reports the union’s position without personally guaranteeing it.

The airline says that the flight was delayed by weather.

The airline says that the flight was delayed by weather.

Says is neutral: it reports the statement without itself expressing doubt or confirmation.

Inspectors found that the new rota breaks working-time rules.

Inspectors found that the new rota breaks working-time rules.

Found presents the inspectors’ conclusion as the result of an investigation. The sentence does not prove that the writer independently checked their evidence or that error is impossible.

Four verbs, four nuances

Allege means to assert something, usually wrongdoing or an offence, without proving it. It is formal and typical of legal and journalistic writing.

Claim means to state that something is true. It often highlights the position as belonging to a source rather than being a fact confirmed by the writer, although a claim can later be verified. Claim to + infinitive is also common.

Maintain means consistently uphold a position, especially when challenged. Assert means state a proposition confidently or firmly. Distancing with these verbs is weaker and more context-dependent.

None of these verbs means the proposition is false. They identify an assertion or its presentation; context shows whether the writer agrees.

A former cashier alleges that the shop has been overcharging pensioners for years.

A former cashier alleges that the shop has been overcharging pensioners for years.

Allege commonly introduces an unproved accusation.

The developer claims that the new estate will not increase traffic.

The developer claims that the new estate will not increase traffic.

Claim identifies the developer’s statement. Without further information, do not infer whether it has been checked or whether it benefits the speaker.

Local farmers maintain that the river has been polluted since the plant opened.

Local farmers maintain that the river has been polluted since the plant opened.

Maintain presents a sustained position defended despite doubts or challenges.

The minister asserts that the scheme represents good value for taxpayers.

The minister asserts that the scheme represents good value for taxpayers.

Assert conveys a confident position; any distancing depends on context.

The construction: content without a direct recipient object

After these verbs, a that-clause with its own subject and verb often introduces the content; that can be omitted. Do not use a recipient as a direct object in claimed me that. Use told me that, or a natural prepositional construction with to, such as claimed to the police that….

Claim has another pattern: subject + claim + to-infinitive. The subject of claim and the understood subject of the infinitive are the same. For an earlier action, use the perfect infinitive: claims to have seen, claims never to have seen.

In this lesson, use that-clauses after allege, maintain and assert, and practise to-infinitives only with claim.

Allege and maintain also occur with nouns instead of clauses: allege fraud makes an unproved accusation of fraud; maintain one’s innocence means continue to assert innocence. These noun objects are not recipients either.

V is the base form without to (know, see); V3 is the past participle (known, seen). To know describes a state simultaneous with the claim; to have seen describes an earlier action.

How to build it

subject + claim / allege / maintain / assert + (that) + clause; subject + claim + to + V; subject + claim + to have + V3

subject / S
—
The grammatical subject: who or what the clause is about; the verb agrees with it. In The book was written, the book is the subject, although someone else does the action.
verb / V
—
A word for an action or state, such as work or be. The pattern determines its form.
V3 / past participle
—
The third verb form: worked, gone, seen. Used after have/has or in the passive, for example; it is not always the same as V2.
clause
—
A construction with a verb, often with its own subject: when I arrived. A non-finite clause may leave the subject unspoken: to get home.

The caterer asserts that the guests were served on time.

The caterer asserts that the guests were served on time.

A that-clause with its own subject introduces the content.

He told me that the order had been cancelled.

He told me that the order had been cancelled.

Tell accepts direct object me. Claim does not follow the same claimed me that pattern; naming the recipient requires another construction.

She claims to know the owner personally.

She claims to know the owner personally.

Claim + to-infinitive, with the same understood subject.

The pilot claims to have flown that route twice before.

The pilot claims to have flown that route twice before.

The perfect infinitive expresses an earlier action.

Verbs that present content as an established finding

Confirm, show, prove, demonstrate, establish, reveal and find often present content as an established conclusion. Use them according to the evidence available. They are not grammatical guarantees of truth: a finding may be wrong, and the writer may merely be reporting someone else’s study.

Without verification, these verbs can overstate the evidence: a union’s or company’s claim does not become proven because it is repeated more forcefully. A useful approach is to distinguish an attributed claim from an investigation’s finding within the same text.

The retailer claims that the fabric is waterproof, but laboratory tests showed that it absorbed water within minutes.

The retailer claims that the fabric is waterproof, but laboratory tests showed that it absorbed water within minutes.

The first proposition is an attributed claim; the second is presented as a tested finding.

Independent measurements demonstrated that the claim was exaggerated.

Independent measurements demonstrated that the claim was exaggerated.

Demonstrated presents a conclusion supported by the measurements.

Other ways to show distance

Distance can also be expressed without these verbs: allegedly, according to + source, an inserted without providing evidence, or an although clause noting a lack of verification. Allegedly marks an attributed allegation rather than declaring it false.

Avoid piling up signals. A sentence combining claims, allegedly and so-called can sound prejudiced. One clear signal is normally enough.

The sculpture was reportedly sold without the owner's consent.

The sculpture was reportedly sold without the owner's consent.

Reportedly passes on other people’s reports without confirming them.

The mayor said, without giving figures, that crime had fallen.

The mayor said, without giving figures, that crime had fallen.

The insertion says the mayor supplied no figures in this speech. It can highlight limited evidence presented, but does not prove that no evidence exists.

According to the clinic, no patient was harmed, although the inquiry has not finished.

According to the clinic, no patient was harmed, although the inquiry has not finished.

The source is named, and the concessive clause shows that the inquiry is ongoing.

Register and limits on inference

Allege is typical of legal and journalistic language; claim is broadly usable; maintain and assert are more common in debates, reports and academic writing. In journalism, allege helps avoid presenting an accusation as established fact. This is stylistic care, not legal advice.

Do not infer that alleged means false: it presents something as not proved. Neutral said is also correct; it simply does not signal doubt. Insistence, whispering and other manners of speaking belong to another reporting-verbs lesson, while reported tense choices belong to tense flexibility.

Several investors allege that the fund hid its losses; the fund denies this.

Several investors allege that the fund hid its losses; the fund denies this.

Two positions are presented side by side without a verdict.

The council says that the road will reopen in May.

The council says that the road will reopen in May.

Says is appropriate here: a neutral report without a signal of doubt.

Reporting a dispute yourself

In a connected text, distinguish three stages: who claims what, what has been checked, and what remains unknown. This helps readers see the boundary between someone’s position and an established finding.

Different verbs avoid repetition, but change them for meaning rather than variety alone: allege for an accusation, maintain for a sustained position, and claim for a general assertion.

The developer maintains that the tower will not block sunlight.

The developer maintains that the tower will not block sunlight.

The first stage: someone’s position.

A shadow study commissioned by the council showed that two nearby gardens would lose direct light after noon.

A shadow study commissioned by the council showed that two nearby gardens would lose direct light after noon.

Showed presents the study’s prediction as a modelling conclusion. The sentence itself does not independently verify the prediction.

Common mistakes

Incorrect:He claimed me that he had never signed the form.

Correct:He claimed that he had never signed the form.

Claim does not take a recipient as a direct object in claimed me that. Omit it, use told me that, or choose an appropriate to-phrase.

Incorrect:Critics assert about the policy has failed.

Correct:Critics assert that the policy has failed.

A that-clause with its own subject introduces the proposition, not the preposition about.

Incorrect:She maintained to be innocent.

Correct:She maintained that she was innocent.

After maintain, use a that-clause for the proposition; this pattern does not take a to-infinitive.

Incorrect:Our neighbour claims to has repaired the fence himself.

Correct:Our neighbour claims to have repaired the fence himself.

After to, use the base form: the perfect infinitive is have + V3.

Sources
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